Please read the following conditions carefully as bookings are accepted only in accordance with the terms and conditions set out below.
Tour Package Cost
Your tour package cost includes hotel accommodations and surcharges, local ground transportation, airport transfers upon arrival and exit (where applicable), sightseeing and entrance fees per itinerary, cultural shows and admission charges as specified, daily meals as specified and english-speaking guides throughout tour. This therefore excludes all other services not specified in the tour.
Elidel Travel reserves the right to increase the price of a tour in the event of any increase in such costs as transportation and fuel, fees, taxes, or exchange rates. If this results in an increase of more than 15% of the holiday price you will be entitled to cancel your holiday with a full refund of all monies paid. The price of the holiday will not change 30 days or less prior to departure.
A deposit of $500 per person is required upon making a reservation. Deposit and completed reservation forms should arrive at least 70 days in advance. The deposit is (the amount specified for each tour in US Dollars or Euros) per person and can only be paid by cash or wire transfer. Once you have received your receipt and invoice for your deposit your reservation is considered confirmed.
If booking 2 calendar months or less from the scheduled start, payment must be made in full. Elidel shall not be held responsible for any expenses that may have been incurred as a result of the client’s booking.
If you wish to cancel your booking you must do so in email. You will then be subject to the following cancellation charges. Cancellations received more than 56 days before departure will be assessed a penalty equal to the deposit per person. Cancellations received 56-31 days prior to departure will be assessed a penalty equal to 50% of the total cost per person. Cancellations received within 30 days of departure are subject to 100 % cancellation penalties. If you do not pay the balance of the cost of the holiday 2 calendar months before departure Elidel Travel and Tour reserves the right to cancel your booking. When a refund is payable there will be an administrative fee of $50 charged per person.
Insurance & Health / Fitness
It is a requirement of the booking that you have comprehensive holiday and travel insurance coverage including out of country medical coverage. You must be fit and well to take part in these tours. They involve a significant amount of walking and stair climbing. It is the responsibility of the individual tour members to decide whether they are medically fit and able to undertake these tours.
Changes Or Cancellations
Elidel Travel and Tour will make every effort to operate the specially arranged tours according to the itinerary described. However, it reserves the right to alter any arrangement of the tour should it become necessary or advisable, without penalty. If there are fewer than 6 passengers booked on a tour with less than 6 weeks to go before departure, Elidel Travel and Tour reserves the right to cancel any booking with a full refund or amend the cost of the itinerary. Elidel Travel and Tour does not accept responsibility for cancellation or changes in the tour for reasons beyond its control, such as (but not limited to) terrorist activities, civil unrest, closure of airports, technical problems with transport, adverse weather conditions, strikes, and all similar events whether these events are threatened or actual. Care and diligence have been exercised in the making of these tour arrangements, but Elidel Travel and Tours can not be held responsible for a failure of sub-contracted ancillary services.
Flights – Your Freedom Of Choice
All Elidel Travel trips begin and end at the appropriate local airport, allowing our guests the freedom to:
• Use air miles or frequent flyer points for a free flight or an upgrade.
• Choose one of the new low-cost scheduled airlines.
• Arrive independently from the USA, Canada, UK, and Australia etc.
Elidel Travel and Tours has no connection with any airline and suggests making flight your own reservations.
Elidel Travel is not liable for any loss, damage, injury, delay, or irregularity arising from negligence by any third party or the negligence of its customers. Because the airline travel component of your trip is not paid to us, repatriation will not be provided.
Elidel Travel reserves the right to use any photographic records taken on any of our tours, and may use any such records for promotional and/or commercial purposes without payment.
Any complaints must be reported immediately within 24 hours to the Tour Leader who will do everything possible to resolve the matter.